Accessibility Statement
BBB of Central Illinois is committed to making our website and accreditation services welcoming and accessible to everyone.
Our Commitment
BBB of Central Illinois is committed to ensuring that business owners and consumers of all abilities can access information about BBB Accreditation, check eligibility, apply, and engage with our team. We believe an ethical, trusted marketplace is one that includes and serves everyone.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities. We treat accessibility as an ongoing commitment and continuously improve as we identify areas for enhancement.
What We Do On Our Website
- ✓We design for strong color contrast between text and background elements.
- ✓We support keyboard navigation with visible focus indicators.
- ✓We write descriptive alternative text for meaningful images.
- ✓We use logical heading structures so screen readers can easily navigate pages.
- ✓We build pages to be fully responsive and usable across phones, tablets, and desktop devices.
Accessibility In Our Services & Events
BBB of Central Illinois hosts regional events, community programs, and accreditation consultations across Peoria and Central Illinois. We prioritize accessible venues and accessible digital communication channels for all attendees and business representatives.
If you require a specific accommodation to participate in a BBB event or complete your accreditation consultation—such as wheelchair access, alternative communication formats, or dietary considerations—please let us know when registering or contact our team in advance.
Tell Us How We're Doing
We welcome your feedback. If you run into an accessibility barrier on this website or need to request an accommodation, please contact our Central Illinois office—we take feedback seriously and will respond promptly.
An Ongoing Effort
Some content or embedded tools on this site may be provided by third-party services that we do not fully control. Where that content falls short of accessibility standards, we actively work with providers to improve compatibility. Accessibility is an ongoing effort, and we remain dedicated to maintaining a welcoming site for everyone.
This statement was last reviewed in October 2026. © 2026 Better Business Bureau of Central Illinois.