Privacy Policy For BBB Accreditation
How BBB of Central Illinois collects, uses, and safeguards your business and personal information.
Understanding Your Agreement
This policy explains what information we collect when you visit our website, check accreditation eligibility, submit an application, or contact our office, and how we protect that information. As an organization grounded in the BBB Standards for Trust, including Safeguard Privacy, we manage all data with transparency, integrity, and care. By using this website or submitting your business details, you agree to the practices described in this policy.
Information We Collect
- ✓Contact details you provide, such as your full name, business name, position, email address, physical address, and phone number.
- ✓Information submitted in eligibility checks, vetting forms, survey embeds, or application materials.
- ✓Records of communication between your business and BBB representatives regarding accreditation or business services.
- ✓Technical information collected automatically when visiting our pages, such as IP address, device type, browser settings, and general site interaction data.
How We Use Data
- ✓To evaluate your eligibility for BBB Accreditation and process your application.
- ✓To contact you regarding next steps, application reviews, and follow-up consultation calls.
- ✓To deliver accredited business benefits, including Grow with Google AI course access and BBB AI Hub resources.
- ✓To send relevant business news, policy updates, and accreditation communications, which you can opt out of at any time.
- ✓To maintain security, prevent unauthorized submissions, and enhance website performance.
Trusted Partners
We do not sell, rent, or trade your personal or business information to third parties. We share information only with vetted technology and communication service providers who assist us in operating our website, processing applications, managing lead communications, or providing accredited business benefits. These service providers access data solely to perform specific tasks on our behalf and are obligated to keep your information confidential. We may also disclose information when required by applicable law or legal process.
Cookies and Analytics
Our website uses cookies and similar tracking technologies to remember your preferences, ensure form security, and evaluate how visitors navigate our pages. You can disable or customize cookies through your web browser options, though doing so may affect certain features of the site.
Data Security
In accordance with the BBB Standard to Safeguard Privacy, we maintain appropriate administrative, technical, and physical safeguards designed to protect personal and business information against loss, misuse, or unauthorized access. We retain information only for as long as necessary to fulfill accreditation processing, fulfill business obligations, or satisfy legal requirements.
Your Choices
You can unsubscribe from marketing communications at any time using the link included at the bottom of our emails. You may also contact our Central Illinois team directly to review, update, or request the removal of the personal information we maintain about you.
Children's Privacy
This website and our accreditation application services are intended exclusively for adult business owners and representatives. We do not knowingly collect or solicit personal information from individuals under eighteen years of age.
Policy Updates
We may update this privacy policy periodically to reflect changes in our services or legal requirements. When updates occur, we will revise the effective date listed at the bottom of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or how your business information is handled, please reach out to our Central Illinois accreditation team:
This policy is effective as of October 2026. © 2026 Better Business Bureau of Central Illinois. All rights reserved.