Service Area | BBB of Central Illinois
One Local BBB Team for 36 Counties Across Central Illinois
BBB of Central Illinois serves businesses and consumers in 36 counties, including Peoria, Bloomington-Normal, Springfield, Champaign-Urbana, Decatur, Danville, and Galesburg. Our team works from one office in Peoria. Find your county below, then see whether your business qualifies for BBB Accreditation. The eligibility check takes about a minute.
Quick Summary
BBB of Central Illinois is the local Better Business Bureau for 36 counties in Central Illinois, with its office in Peoria, IL. The service area runs from Galesburg, Macomb, and Carthage in the west to Danville, Paris, and Robinson in the east, and from Princeton and Pontiac in the north to Springfield, Taylorville, and Jacksonville in the south. Businesses anywhere in the region can apply for BBB Accreditation and work with the same local team. To see whether your business qualifies, complete the short eligibility check on this page or call (309) 688-5124, Monday through Friday.
Which Central Illinois Counties Does Our Local BBB Serve?
BBB of Central Illinois serves the 36 counties shown below. Find your county in the regions listed. If your county is not listed, see the section for businesses outside our service area.
One local team for the whole region
The shaded area shows the 36 counties BBB of Central Illinois serves, from Galesburg and Macomb in the west to Danville and Paris in the east. The marker is our office in Peoria. No matter where your business is in this region, the same local team handles your Accreditation from start to finish.
Find your county in the regional lists below, then start your eligibility check. A member of our team follows up personally.
Greater Peoria and the Illinois River Valley
Counties: Bureau, Fulton, Henry, Marshall, Mason, Peoria, Putnam, Stark, Tazewell, Woodford
Communities include: Peoria, East Peoria, Pekin, Morton, Washington, Peoria Heights, Chillicothe, Eureka, Metamora, Canton, Farmington, Lewistown, Havana, Lacon, Henry, Toulon, Hennepin, Princeton, Kewanee, and Geneseo.
This is the home region for our Peoria office. Businesses here can reach the team by phone, by email, or in person by appointment.
Bloomington-Normal and North Central Illinois
Counties: DeWitt, Ford, Iroquois, Livingston, Logan, McLean
Communities include: Bloomington, Normal, LeRoy, Clinton, Farmer City, Pontiac, Dwight, Fairbury, Paxton, Gibson City, Lincoln, Watseka, and Gilman.
Champaign, Decatur, and East Central Illinois
Counties: Champaign, Clark, Crawford, Edgar, Macon, Piatt, Vermilion
Communities include: Champaign, Urbana, Rantoul, Savoy, Mahomet, Decatur, Mount Zion, Monticello, Danville, Hoopeston, Paris, Marshall, Martinsville, Robinson, and Oblong.
Springfield and the Sangamon Valley
Counties: Brown, Cass, Christian, Menard, Morgan, Sangamon, Schuyler
Communities include: Springfield, Chatham, Rochester, Petersburg, Athens, Taylorville, Pana, Jacksonville, Beardstown, Virginia, Mount Sterling, and Rushville.
Western Illinois
Counties: Hancock, Henderson, Knox, McDonough, Mercer, Warren
Communities include: Galesburg, Knoxville, Abingdon, Monmouth, Roseville, Macomb, Bushnell, Aledo, Oquawka, Stronghurst, Carthage, Hamilton, and Nauvoo.
Quick County Lookup (A to Z)
36 counties across five regions of Central Illinois.
How Businesses Across the Region Work With Our Peoria Team
A business in Robinson or Carthage receives the same service as a business down the street from our office. Distance does not change the Accreditation process.
Apply online
The eligibility check and application are completed online.
Talk by phone
A member of the Peoria team follows up personally to answer questions and explain the next steps.
Meet when it helps
Meetings at the Peoria office are available by appointment.
Join local events
Accredited Businesses across the region are invited to BBB of Central Illinois events and recognition programs, including the Torch Awards for Business Ethics.
Need to File a Complaint or Check a Business in Your County?
Consumers in all 36 counties can use BBB’s online tools. Complaints filed about businesses in our service area are handled by BBB of Central Illinois.
What If Your Business Is Outside These 36 Counties?
Each local BBB serves a defined set of counties. If your business is located outside the 36 counties listed on this page, a different BBB serves your area. That BBB can explain its Accreditation process and dues.
You can find the BBB that serves your area using BBB’s local BBB directory on bbb.org.
Find the BBB That Serves Your Area (opens in a new tab)Does your business have locations both inside and outside Central Illinois? Call our office at (309) 688-5124, and our team will explain how Accreditation works for your situation.
BBB Services Available to Every County in Central Illinois
BBB Accreditation
A reviewed commitment to the BBB Standards for Trust, open to qualifying businesses in all 36 counties.
Dispute Resolution
A fair, documented process that helps businesses and customers resolve concerns in good faith.
BBB Business Profiles
Public profiles that help consumers across Central Illinois review a business before they hire.
Scam Tracker
A local resource for reporting and reviewing scams that affect Central Illinois residents and businesses.
Common Questions About Our Central Illinois Service Area
Your Business Is Close to Home, and So Is Your Local BBB
Customers across Central Illinois check a business before they call. BBB Accreditation gives them a public, third-party record to review, and our local team will guide you through every step. Your application starts with a quick eligibility check.